| Notice |
25-Dec-2012 |
| Survey Galaxy would like to wish seasonal greetings to all their members.
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| Notice |
5-Nov-2012 |
| Charts now include smart label management that will attempt to choose the most appropriate display mode for data labels in order that the labels are displayed neatly and without overlapping, no matter how long or small they are.
If the number of data labels is greater than what can be accommodated in the available space, then the data labels are either truncated (with ellipses to indicate truncation), wrapped, or rotated. Ellipses are added automatically when the label overflows beyond a predefined length. In any of these cases, the complete label is still visible in the tooltip.
Due to the flexibility of format selection and the limitations of automation there may still be instances where label overlapping will occur, if increasing the size of the chart is not an option, it will still be possible to override the default smart label management format by selecting the Slant labels option from the Results Analayzer’s Display Options.
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| Notice |
31-Jul-2012 |
| Please be advised that our datacentre is scheduled to close on Saturday August 4th from 8.0am to 1.0pm (GMT) due to urgent maintenance work. We will attempt to reduce the downtime as much as possible and apologise in advance for any inconvenience that this will cause.
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| Notice |
13-Jul-2012 |
| Please be advised that our servers will be closed down for essential maintenance on Sunday 15th July 2012. The website is expected to be unavailable from 13:00 GMT and the work likely to take between 3 and 4 hours. We apologise for any inconvenience that this may cause.
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| Update |
19-Mar-2012 |
| To prevent problems with the third-party applications that are used to zip and encrypt exported information we have now introduced restrictions to the characters that can be used for passwords and we will no longer allow the use of embedded spaces, nor the % or " characters. The new restrictions will only apply to new members or existing members who change their passwords, existing members who have passwords that contain any of the characters will be able to continue to use their passwords but will be asked to change them should they be unable to decrypt exported information.
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| Enhancement |
19-Mar-2012 |
| It is now possible to restrict the number of responses by entering a Response Limit value. A survey's Response Limit is set using the survey's Edit Details menu option and is part of the Runtime Settings. As with all the Runtime settings the Response Limit value is dynamic and will be applied without the need to stop the survey publication. The Response Limit is based on the number of completed responses and leaving the Response Limit field blank will indicate that there is no response limit. Once the response limit has been reached any responses that have previously been started will be allowed to continue through to completion. Once the maximum number of responses has been reached new respondents will be advised that the survey is closed and for multi-language surveys the closed message will be displayed in the survey's base language.
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| Notice |
13-Feb-2012 |
| Important changes have been made to the Enterprise subscription.
It is no longer possible for the main account administrator of an Enterprise subscription to downgrade to a Personal subscription.
However, if an Enterprise subscription is allowed to expire, the account's individual users, when they attempt to use a paid service, will be given the option to detach themselves from the Enterprise account and take out their own Personal subscription. Individual account users will not be able to leave the Enterprise account while an Enterprise subscription is active, if this is a requirement, please contact Survey Galaxy for advice.
The main Enterprise Account administrators should be aware that should the Enterprise subscription expire and individual users detach themselves from the account the users surveys will be lost to the Enterprise account and transferred to the personal account, therefore if an Enterprise Account is left to lapse the Enterprise Account Administrators must delete any surveys that they do not want account users to transfer.
Once an account user has detached themselves from an account they will no longer have access to the Account's shared templates and will not be able to re-join the account unless they use a different email address.
If the main account administrator wishes to allow the Enterprise account to lapse and convert to a Personal subscription they will need to contact Survey Galaxy should they wish to continue with the same email address and to have access to the surveys they created under the Enterprise subscription.
Any queries please contact Survey Galaxy.
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| Notice |
11-Jan-2012 |
| Please note that we have urgent maintenance worked scheduled to take place between 7.0am and 11am Sunday 15th January. The website may not be available during this time.
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| Enhancement |
28-Sep-2011 |
| A new Blog, The Public Decide, has been associated to the main Survey Galaxy website. The Public Decide will feature fun and topical public surveys. The link, Public Surveys, can be found on the home page in the footer section under the Survey Type section.
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| Enhancement |
28-Sep-2011 |
| The survey's 'Edit Details' menu option has been added to the list surveys display action buttons.
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| Enhancement |
28-Sep-2011 |
| The survey's Edit Details display options have been re-ordered and reorganized into six sections, General, Runtime, Presentation, Language, Popup and Search Engine Optimisation options; with the exception of the General section, sections can be expanded or collapsed.
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| Enhancement |
28-Sep-2011 |
| We have now added support to allow folders to be created and then assigned to surveys for easier management. In the left-hand menu section of the Members area there are now two Folder Management menu options that are located under the 'List' menu option. 'Manage Folders' can be used to create folders, 'Assign Folders' allows you to assign your surveys to folders. When new folders are created they will appear under the 'List' menu option. Clicking on a folder will only show surveys assigned to the selected folder. Click on 'List' to see all the surveys. When you create a survey you can assign an existing, or create a new folder. You can also assign a folder to individual surveys via the Edit Details menu option. For more information please view the Folder Management tutorial.
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| Notice |
2-Sep-2011 |
| We apologise to all our Members for the outage that we experienced on Friday 2 September this was due to a problem with our ISP's equipment at the exchange end. We have re-routed our Internet connection and are back online. We have an internet backup line currently on order that we hope when activated will prevent such problems in future causing any outage. We apologise for any inconvenience that this incident may have caused.
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| Enhancement |
29-Aug-2011 |
| We have reworked the Response Capture facility to make it easier to enter response data from external sources, remove unwanted and modify existing responses. To activate the facility, select the survey that you wish to modify, then use the Capture menu option. The Capture menu will only be displayed for surveys that have been previously published, changes can be made to surveys that are no longer published but the facility will only operate on the latest dataset.
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| Enhancement |
24-Jul-2011 |
| A French section has been added to the Information page's article index and a selection of the existing articles have been translated to French.
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| Enhancement |
24-Jul-2011 |
| The default return address for confirmation emails and survey email responses has been changed to NoReply@surveygalaxy.com.
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| Enhancement |
24-Jul-2011 |
| A number of new styles for the Slider format and survey progress bar have been added. The style of a survey's slider and progress bar can be changed using the Preview pane's Styles Defaults option.
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| Enhancement |
25-Jun-2011 |
| A 'SurveyGalaxy' YouTube channel has been established. HD versions of all the Survey Galaxy video tutorials are available through the channel. Links to the channel and individual tutorials are available via the Information page's video centre menu option.
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| Update |
25-Jun-2011 |
| "A full review of the website's policies, including the general Terms and Conditions have been made to remove all references to obsolete services and reformat the layout so that they are easier to read. "
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| Update |
25-Jun-2011 |
| A number of articles relating to customer services and employee satisfaction have been made available in French and can be viewed through the websites article library.
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| Update |
25-Jun-2011 |
| A new look to Survey Galaxy's Home page has been launched which now provides more detailed information on Survey Galaxy's many features. The Public Area has been discontinued, changes to the Members area are mainly cosmetic. In the Information area, the tutorials have been updated to reflect the new layout."
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| Update |
28-Mar-2011 |
| Changes have been made to the way that the online Results Analyzer displays the results when a Report Key has been specified to better identify 'no answer' responses. In future if there are blank Report Key values they will be group together and will be shown on the report as <Blank>.
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| Update |
28-Mar-2011 |
| Documentation has been added to the Information Page's Tutorials on how to include YouTube videos in surveys.
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| Enhancement |
28-Mar-2011 |
| Improvements have been made to the Default style screen where it is now possible to specify a background image from a library of backgrounds and also to select between a number of status bar and slider formats. For an example of a survey using a background please view the snap polls on the Survey Galaxy Home page where backgrounds have been specified.
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| Enhancement |
4-Jan-2011 |
| A new chart format has been implemented to display question and answers using the Ranking format.
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| Enhancement |
4-Jan-2011 |
| Improvements have been made to the entering of non-English dates with the date picker now displaying the dates in the local language.
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| Notice |
4-Jan-2011 |
| All UK members please be advised that VAT is now set at 20%.
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| Enhancement |
4-Jan-2011 |
| "The Results Analyzer reporting facilities have been improved enabling the online report to be exported to Microsoft Word format and the charts exported as individual BMP images or a PowerPoint presentation. The Results Analyzer 'Print' button has been replaced with the 'Export' button which is now used to initiate the Export to Word, PowerPoint and BMP formats. To print, Survey Galaxy recommends that the Export facility is used to first convert the Results Analyzer report to Microsoft Word format where the report can then be better prepared for printing such as inserting page breaks and text and general formatting, and then printing to either a PDF format or directly to a printer. Full details of the new facility can be obtained by downloading the Results Analyzer Export Facility Guide that is available from the Results Analyzer's Office Export request display."
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| Enhancement |
8-Oct-2010 |
| "An enhancement has been released that extends the mandatory configuration options for 'Checkboxes for Multiple Choices' formats. It is now possible to configure the item so that respondents are required to select a minimum and/or maximum number of selections.
Changes can be made at the survey item detailed level, or from the Preview Pane’s Mandatory mode setting. Configuring the mandatory Minimum and Maximum selections can also be done through the Compose Characteristics facility allowing changes to a published survey to be made without the need to stop the survey publication.
An example of where this would prove useful is if there was a requirement for a survey to request the respondent to select five items from a list of twenty answer options; where for example the maximum number of selections can be set to five and the minimum number can be set to none, one, two, three, four or five depending on the survey requirements.
For an example please view the Example Number Of Selections and try selecting more than five."
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| Enhancement |
3-Oct-2010 |
| "For radio or checkbox formats questions, where the number of answer options are more than twelve, the answer options format will automatically revert to display the answer options horizontally, in columns, in the order from left to right and then down. For an example please view the Example Long List."
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