Does it cost extra to use the multi-language
The language I require is not listed what can
Please contact Survey Galaxy with details of the language
that you require.
I have a survey that I am translating into a number
of other languages can I temporary turn off/hide the languages I have already
translated to make it easier for me to add and work with the new translations?
Yes, use the survey's Edit Details menu option to
deselect the translated languages you have previously completed, when you are
ready to publish just remember to reselect them again. Previously entered
translations will be saved.
How do I change the preview so that the
survey is displayed in a translated language?
Use the Composer's survey language list box to select the
language you wish to preview; the websites survey preview option (available
throughout the website) will use whatever language has been selected last.
When a multi-language survey is published how
will the respondents be able to select a different language?
When a multi-language survey is published a language
select box will automatically be displayed at the start of the survey.
If I have a survey that I have translated
into a number of languages can I choose which translation the respondent will
be presented with?
We attempt to assign the
correct language automatically by matching the available survey translations
with the respondent's computers language setting. For example, if a survey was
translated into English and French and a respondent started the survey using a
computer set to French the survey would automatically
select the French translation as the default. They would however still have the opportunity to select the English translation if
Because variants exist for
certain languages such as English, French and Spanish, for example French and
French Canadian, an exact match for the browser will be attempted first but if
unsuccessful an attempt will be made to match the generic language. i.e. if the respondent's computer's language is set to
French Canadian (FR-CA) but the only available survey translation was French(FR
or FR-FR) then the generic FR code will be matched and the French translation
would be offered as the default language.
Where a survey has multiple
translations you can override the automatic language detection and force the
default language for the translation that you want to use by specifying the
language code as part of the link to the survey, for example:
Where &L=FR is the language code for French (FR), please note that the language codes for each language is
displayed on the survey's Show Details screen.
I have a requirement to publish a single
language survey for publication geographically throughout the US and United
Kingdom. How can I ensure that that the survey is localised for each region?
We cater for languages that have regional dialects, set
the Base language to English and select English (US) as a translation (or vice
versa if you want the base language to be English (US)).
What would the result be if there was a
difference between the Base survey and a Translation, for example there were
more answer options for the same question in the base language than there were
in the translation?
There is no check made that the base and translations
match each other but if when published there is a discrepancy the base language
survey will take precedence. If for a given question there were more answer
options in the base survey than the translation the additional base language
answer option will be displayed in the translation. If more answer options are
present in the translation the additional answer options would not be
Can Survey Galaxy help me with a translation?
Survey Galaxy have developed a
global network of freelance translators and can therefore assist you in your
translation requirements. Please contact Survey Galaxy for more details.