| Important Announcment |
9-Sep-2010 |
|
We need to carry out essential maintenance work on our servers commencing Thursday, 9th September 2010 at 18:00 GMT BST. The work will last for approximately 2 hours. Unfortunately, during this period our systems will be unavailable. We apologise for any inconvenience that this may cause.
|
|
| Enhancement |
16-May-2010 |
|
The Data Entry & Ranking Fields grid format has been improved with the Define Column Attribute facility now supporting the multiple row textbox data type. The size of the textbox can be specified by entering the number of columns and rows to be used in the Field Size parameter box using the format: col,row; for example 50,5 would indicate a textbox field size of 50 columns and 5 rows. If no size is specified the default size is 20,3. To view an example of a grid using textbox, text and date formats please view the Sample of Data Entry & Ranking format using the textbox, text and date formats.
|
|
| Enhancement |
19-Apr-2010 |
|
The Excel macros that are included with the ExportTemplate files have been modified so now when the row data is transposed into columns if there are enough columns available checkbox formatted question/answers will be separated out into their individual columns. If there are insufficient columns the checkbox responses will be concatenated into a single column using the ~ character as a delimiter.
|
|
| Enhancement |
5-Apr-2010 |
|
A Hover Text facility has been added to allow customized text to be displayed when the respondent's cursor is over a question's answer option. The hover text is assigned by using the Answer Attributes facility.
|
|
| Enhancement |
5-Apr-2010 |
|
Additional 'Display options' have been added to the Results Analyzer to allow more flexibility when generating charts. Multiple display options can be selected from the 'Display options' list by using Control+Click to select the options individually or Click & Shift+Click to select a range of options.
|
|
| Enhancement |
5-Apr-2010 |
|
A new scoring facility has been introduced that will allow scores/weighting to be applied to answer options. If scoring has been applied to a survey when the results are viewed using the Results Analyzer a number of Score reporting options will be display
|
|
| Enhancement |
1-Jan-2010 |
|
Improvements have been made to the way x-axis chart labels are displayed to improve their clarity.
|
|
| Enhancement |
1-Jan-2010 |
|
The online Results Analyzer now features a date selection in the Master Settings section that will allow the results to be analyzed for responses received between any specified start and end dates. To analyze all the responses leave the date fields blank.
|
|
| Enhancement |
1-Jan-2010 |
|
The online Results Analyzer now features three new display format that are designed specifically for Grid formats that use scores as headings, (i.e. such as when a scale of 1 to 5 is used). The three score display formats are a score table that will displ
|
|
| Notice |
1-Jan-2010 |
|
Please be advised that the free snap poll subscription facility has been discontinued.
|
|
| Notice |
1-Jan-2010 |
|
All UK members please be advised that the VAT rate has now reverted back to 17.5%.
|
|
| Notice |
1-Jan-2010 |
|
We would like to wish all our members a very happy and prosperous 2010 and thank you all for your continued support.
|
|
| Enhancement |
19-Oct-2009 |
|
An improvement has been made to the Branching facility to allow you to change the branching and Jump To logic for Text format items.
|
|
| Enhancement |
28-Jun-2009 |
|
Changes have been made to the online Results Analyzer to improve the chart size options.
|
|
| Enhancement |
28-Jun-2009 |
|
Layout changes have been made relating to a survey's language translations, both in setting the languages and how the Survey Detail's option displays the language settings.
|
|
| Enhancement |
28-Jun-2009 |
|
We now have full language support for over forty languages. If a language that you require is not listed please use the Help Request facility to request the language that you require'
|
|
| Update |
28-Jun-2009 |
|
The documentation relating to Content Policy and Multi-Language Surveys has been revised.
|
|
| New |
28-Jun-2009 |
|
Additional documentation has been added to the information page, an FAQ section has been added that includes information on pricing, the enterprise subscription and multi-language surveys. In addition to the FAQ section there is now documentation relating
|
|
| Enhancement |
28-Jun-2009 |
|
We have introduced an additional Snap Poll Subscription that will enable members who only want to conduct single question snap poll surveys to do so free of charge. For more information on our Snap Poll facility please view the |
|
| Notice |
28-Jun-2009 |
|
|
| Enhancement |
28-Mar-2009 |
|
A new facility has been added that will allow you to configure and customize a pop-up survey invitation that can be launched by your own or third-party website. The facility can be enabled and disabled via a survey's Edit Details menu option. For the pop-
|
|
| Enhancement |
2-Feb-2009 |
|
If a survey has passed a respondent a reference with the survey URL (&ref=) when viewing the results through the online Results Analyzer an optional reference filter box will be displayed in the Master Settings section.
|
|
| Notice |
2-Feb-2009 |
|
New and revised training tutorials are now available from the websites Video Centre.
|
|
| Notice |
14-Dec-2008 |
|
A major update of the Survey Galaxy website was released today. The new release brings a number of major and minor enhancements and also introduces the streamlining of our payment plan options. Details of the new release can be found in the |
|
| Enhancement |
8-May-2008 |
|
When the author of a survey publishes a survey with a publication start date set in the future the author will be able to complete the survey prior to the specified publication start date so that they can fully test the survey.
|
|
| Enhancement |
8-May-2008 |
|
When subscribers publish surveys the publication end date is automatically set to the current subscription end date. Subscribers can stop a publication at anytime before that date by selecting the survey and using the 'Stop Publication' menu option. If a
|
|
| Update |
7-Apr-2008 |
|
The websites home page demo video, and the video centre's 'Quick Start - Create a Survey' and 'Create a Survey' tutorial series (parts 1 - 6) have all been updated to reflect changes and new features that have been recently added. We hope to update other
|
|
| Enhancement |
25-Mar-2008 |
|
Support for single selection pull down list when using grids is now available. The 'pull down' format is available by selecting the 'text entry field grid' format and then using the column heading's 'Column Attributes' button and selecting the 'pulldown'
|
|
| Notice |
6-Feb-2008 |
|
Please note that the WorldPay secure payment system will be unavailable on Saturday 9th February from 01:20 GMT for approximately 9 hours. During this period it will not be possible to place any orders through the Survey Galaxy website however previously
|
|
| Enhancement |
15-Nov-2007 |
|
We now provide an Excel 2007 version of the SGExportTemplate spreadsheet as part of the export files, named SGExportTemplate-2007.xltm the file is an Excel 2007 macro enabled template. Due to significant changes between Excel versions the 2007 spreadsheet
|
|
| Enhancement |
24-Sep-2007 |
|
New formats have been added and some changes have been made to some of the existing Results Analyzer's charts. We hope that the new layouts will help improve the charts clarity.
|
|
| Enhancement |
19-Sep-2007 |
|
Changes have been made to allow you to create a customised style based on a predefined system style. Simply select the system style that is closest to what you require, supply a new name and the selected system style display characteristics will be copied
|
|
| Enhancement |
9-Sep-2007 |
|
Additional colour schemes have been added to the list of available system styles.
|
|
| Enhancement |
9-Sep-2007 |
|
Changes to the About sheet of the SGExportTemplate spreadsheet have been made, the information has been reorganised and a Quick Setup button added. The spreadsheet is now provided as a Excel template (XLT) formatted file and if saved will require you to s
|
|
| Enhancement |
9-Sep-2007 |
|
You now have the option to have the survey title and Survey ID, and/or the survey's notes, displayed as a header at the top of your published survey. If the survey notes are configured to display, you can also choose to display them on just the first, or
|
|
| Enhancement |
9-Sep-2007 |
|
When creating a survey you are now able to select a survey template that will be used to pre-populate your survey. This option is in addition to the existing Import from Template Library facility that is available from within the composer.
|
|
| Enhancement |
9-Sep-2007 |
|
All published surveys are now assigned a randomly generated character key. Confirmation of the key can obtained from the Survey Show Details screen.
|
|
| Enhancement |
31-Aug-2007 |
|
When using the survey's Edit Details 'Email responses' facility you are now able to provide others with courtesy copies by specifying multiple email addresses.
|
|
| Update |
31-Aug-2007 |
|
The Results Export tutorial has been updated to reflect the changes to the export spreadsheet template.
|
|
| Enhancement |
31-Aug-2007 |
|
Further modifications have been made to the Export Results procedure. The functionality of the exportRowsPivotTemplate.xls and exportColumnsTemplate.xls spreadsheets have been combined into a new spreadsheet called SGExportTemplate.xls which will now be t
|
|
| Enhancement |
26-Aug-2007 |
|
The exporting of the detailed results has now been automated and on completion of an order the export files can now be downloaded direct from the survey's Edit Details 'Detailed Results Export' facility that is displayed after a survey's Publication Histo
|
|
| Enhancement |
26-Aug-2007 |
|
Changes have been made to the exporting of the detailed results. The exported data will now be provided in the exportResultsRows_xxx.CSV file along with two Excel template files. The Excel template exportRowsPivotTemplate.xls will allow you to process the
|
|
| Enhancement |
25-Aug-2007 |
|
Modifications have been made to the exportResultsRows_xxx.CSV file to remove all Tab and trailing spaces.
|
|
| Enhancement |
25-Aug-2007 |
|
A new Excel template file exportColumnsTemplate.xls is now provided as part of the exported detail results package. The template uses the exportResultsRows_xxx.CSV file and transposes the data from rows into columns. Please note that the template is provi
|
|
| Update |
13-Aug-2007 |
|
Please note that for existing users we have converted all unused free survey vouchers to the new free two week trial subscription offer.
|
|
| Enhancement |
12-Aug-2007 |
|
Icons linking to training tutorials have been embedded throughout the website that will provide contextual training
|
|
| Enhancement |
12-Aug-2007 |
|
To allow your surveys to be indexed by the major search engines the Survey Edit Details option now allows you to specify a Page Title to be specified when the Enable Search Engine Indexing is set to Yes. The default page title will be the survey's title,
|
|
| Offer |
12-Aug-2007 |
|
We have changed the way that we provide new Members with a method to fully trial the Survey Galaxy websites. We have discontinued the single free survey voucher and now provide all new users with a free two week trial subscription. The free offer allows f
|
|
| Enhancement |
15-Jul-2007 |
|
The information field has been enhanced. A larger more visible information icon has been used. Information contained in the info field is no longer displayed on mouse rollover but will now be displayed when respondents clicks on the information icon. The
|
|
| Enhancement |
15-Jul-2007 |
|
In addition to a survey's standard page breaks the Composer's Preview display and the Preview option now identifies where page breaks occur due to the use of any 'Branching' and 'Jump to' statement. Page breaks are shown by a dotted line. Please note that
|
|
| Update |
15-Jul-2007 |
|
We have today published Survey Galaxy's Public Survey's policy in the Policies section of the Information page.
|
|
| Update |
25-May-2007 |
|
Changes have been made to the Style Composer to prevent problems with IE7 pop blocker. The necessary change has resulted in a problem with Firefox browser where in the Style Composer the same pick list can only be selected once. We are working on a fix fo
|
|
| Price Changes |
25-May-2007 |
|
A price adjustment has been made to the Personal subscription monthly allowance reducing it from 2,000 to 1,000, the Enterprise subscription will remain at 2,000. Any customer who took out a personal subscription prior to the monthly allowance limit will
|
|
| New Feature |
28-Mar-2007 |
|
The 'Text Entry field' format now displays a calendar selection icon next to the field if a 'date' attribute is specified.
|
|
| New Feature |
28-Mar-2007 |
|
A Flash tutorial video featuring an introduction to the Results Analyzer facility has been added to the Results Analyzer Help module.
|
|
| Upgrade |
28-Mar-2007 |
|
We have now switched to an even faster ISP. We apologise for any convenience that was caused by the temporary break in service while our DNS were propagated with the new IP address.
|
|
| New Feature |
17-Jan-2007 |
|
The 'Information' feature allows you to provide respondents with additional information that they can view by clicking on the information icon. This feature has now been extended to allow you to associate additional information with specific answers for r
|
|
| New Feature |
7-Jan-2007 |
|
It is now possible to change the default Page Width of a survey by using a survey's Edit Details option and specifying a Page Width value (pixels). If unspecified the default value is 650 pixels. Note that the Page Width value will be ignore if it is less
|
|
| Update |
7-Jan-2007 |
|
We are pleased to announce that all the Survey Galaxy tutorial videos have now been updated to reflect the websites latest look and feel. All the training videos require Flash player which is often included as standard in most browsers but if necessary ca
|
|
| Upgrade |
14-Nov-2006 |
|
The Results Analyzer facility has now been upgraded providing a new look and feel to the charts. Please note that the charts are interactive, click on the chart to view labels and now for 2D/3D pie and doughnut charts you are able to move chart segments i
|
|
| Notice |
13-Oct-2006 |
|
Surveys are now listed by default chronologically with the most recently created survey first. Please note that the order can be re-sorted by any column by clicking on the column heading.
|
|
| New Feature |
15-Sep-2006 |
|
Where the publication period for a survey has expired the survey status will now be set to 'expired'.
|
|
| New Feature |
15-Sep-2005 |
|
Where the Results Analyzer facility is available, included with all subscriptions and optional under Pay-As-You-Go, a Results Analyzer icon is now available to enable the facility to be accessed from the list surveys display.
|
|
| New Feature |
15-Sep-2006 |
|
You are now able to display a progress bar at the bottom of each survey web page to indicate how far through the survey the respondent has progressed. The progress bar can be set to display or not by checking/un-checking the Progress Bar option which is a
|
|
| New Feature |
15-Sep-2006 |
|
The location of web page breaks is now shown on the Composer Edit display and survey Preview option.
|
|
| New Feature |
15-Sep-2006 |
|
You are now able to change the number of questions that appear on each web page by specifying a Page Count which is a setting that is now available from the Edit Survey Details menu option. The default Page Count is 7 but you can now choose from one quest
|
|
| Notice |
14-Sep-2006 |
|
We have today updated the website with a new look and layout which we hope will meet with your approval. We have made every effort to keep the design and layout as clean as possible with the major change being to the Survey Galaxy Home page where we hope
|
|
| Notice |
28-Jul-2006 |
|
Please note that we have now changed our contact telephone number +44 208123 7768
|
|
| Notice |
28-Jul-2006 |
|
We apologise for the lack of website availability between Thursday 27 July 6.0pm and Friday 28 July 2.0pm. The cause of the outage was due to a router fault preventing our server Internet access. Due to a number of local freak events including major flood
|
|
| Maintenance |
3-Jul-2006 |
|
Please note that due to important planned maintenance the website will not be available for approximately 1 hour on 14 July 2006 from 18:00 GMT. We will make every effort to minimise the downtime and apologise in advance for any inconvenience that this ma
|
|
| New Feature |
15-Jun-2006 |
|
The default for Private surveys is to prevent them from being indexed by the major search engines such as Google, Yahoo and MSN. There is now an option available through the survey's Edit Details option to 'Enable Search Engine Indexing'. If enabled the s
|
|
| New Feature |
15-Jun-2006 |
|
An option has been added to allow the contents of a survey's Notes field to be displayed when the survey is accessed by respondents. Notes can be associated to a survey when they are created or anytime later by using the Edit Details facility. For private
|
|
| New Facility |
6-May-2006 |
|
The Results Analyzer is now available for Pay-As-You-Go members and can be purchased either when publishing a survey or later simply by selecting the Results Analyzer option which is located on the Survey Details page along with the Summary Results and De
|
|
| New Facility |
27-Apr-2006 |
|
Pay-As-You-Go members can have a sneak preview of the Results Analyzer that while in beta release is currently being offered to subscribers ahead of final development and general release. Take the Results Analyzer for a test drive using the following samp
|
|
| New Facility |
25-Apr-2006 |
|
We are very pleased to announce the beta release of a new facility the Results Analyzer. The Results Analyzer will compliment the existing Summary Result and eventually replace the Survey Report facility by providing a number of features including interac
|
|
| Price Changes |
20-Apr-2006 |
|
A correction has been made to the Pay-As-You-Go 1000+ response rate.
|
|
| New Feature |
2-Apr-2006 |
|
Report Key Questions - Included with the Survey Report is the ability to now identify one question as a key question and then identify other questions so that their responses show along side the key question response. For example, if a survey requested th
|
|
| New Feature |
3-Apr-2006 |
|
A new Survey Report facility has been added. The facility is included with all subscriptions and free of charge for Pay-As-You-Go members for up to 500 responses. The Survey Report will provide a real-time report using the surveys style sheet and display
|
|
| New Layout |
3-Apr-2006 |
|
Changes have been made to the Composer's Preview Pane display to improve the clarity.
|
|
| New Documentation |
23-Feb-2006 |
|
All video training tutorials have been updated to reflect changes to the sites layout and to cover new features. A number of new video tutorials have been added to form the Video Centre that can now be accessed via the Tutorials menu option located in the
|
|
| New Feature |
23-Feb-2006 |
|
It is now possible to make some changes to published surveys without the need to stop, compose/revise and re-publish the survey. The 'characteristic' changes that can be made are currently limited to the style, branching logic and mandatory status. Other
|
|
| New Feature |
23-Feb-2006 |
|
A new feature, Mandatory, has been added to the Composer's Preview Pane Mode. This feature allows you to view all of the survey item's Mandatory settings and if necessary change the status without the need to edit the items individually.
|
|
| New Documentation |
22-Dec-2005 |
|
Two new tutorials have been added to the Information page's tutorial section to cover branching and customized styles.
|
|
| New Feature |
19-Dec-2005 |
|
Branch To' and 'Jump To' skip logic has now been implemented that will enable you to allow respondents to skip questions, or to answer follow up questions, depending on how they answer certain questions. This new facility is available to all subscribers a
|
|
| New Feature |
9-Nov-2005 |
|
E-Mail Responses' option added. With this facility the responses of a completed survey will be emailed to the publisher making it ideally suited for surveys that receive low daily volumes, or to extend the functionality of surveys by allowing them to be u
|
|
| New Feature |
21-Oct-2005 |
|
A new option 'Purge' has been added to the Survey Detail screen that will allow customers to clear any test responses from a survey's dataset without the need to stop and re-start the survey. To prevent live data from being accidentally deleted the Purge
|
|
| New Feature |
20-Oct-2005 |
|
Where a respondent partially completes a survey and then returns at a later date to continue with the survey there is now a 'Resume' button displayed at the top right of the survey that if used will take the respondent straight to the point they reached o
|
|
| New Facility |
19-Oct-2005 |
|
A new facility, Cost Estimator, has been provided to allow customers to obtain a specific cost for a survey based on information such as the number of questions, duration and the expected number of responses. Customers are able to select and de-select op
|
|
| New Facility |
17-Oct-2005 |
|
Changes have been made to the format of the Respondent Activity Monitor so that the displayed information is clearer. When requesting the download of the detailed results you are now able to choose to receive the 'Results Document'. This is a file that wi
|
|
| Notice |
5-Oct-2005 |
|
We are pleased to report that we have replaced a website component that we identified as not being Apple Mac compatible. Survey Galaxy very much appreciates the feedback that we receive from customers who continue to help us identify and resolve Apple Mac
|
|
| Price Changes |
15-Sep-2005 |
|
Changes have been made to the price table to bring our Pay-As-You-Go payment options in-line with our new subscription charges. The price change will only affect those customers who are operating a Pay-As-You-Go scheme and require detailed results in exce
|
|
| Notice |
24-Aug-2005 |
|
Please note that there is a maintenance and server upgrade planned over the period Friday 26th August until 08:00 Tuesday 30th August. During this period the Survey Galaxy website may be unavailable for a period of time although any downtime will be kept
|
|
| New Facility |
22-Jul-2005 |
|
To compliment our existing pay-as-you-go payment plan we have now launched the Personal and Enterprise subscription services specifically aimed at customers who need to publish surveys on a regular basis. The Personal subscriptions allows a single person
|
|
| Notice |
28-Jun-2005 |
|
We are pleased to report that the intermittent problems we were experiencing with the WorldPay payment process (01/0605 Notice) have now been resolved. We have changed to another WorldPay payment process and can only apologise once again for any inconveni
|
|
| New Feature |
13-Jun-2005 |
|
You can now associate a Title and Text to an image. If the image is aligned either 'left' or 'right' any text will be displayed to the right and left respectively of the image. If the image is aligned centrally any text will be displayed underneath the
|
|
| Notice |
13-Jun-2005 |
|
Changes have been made to some of the wording in the composer facility that we hope will make designing surveys clearer for new members. We have not as yet updated the training videos as we have some more changes planned that will change the menu layout
|
|
| Notice |
13-Jun-2005 |
|
In an effort to ensure that the Survey Galaxy website is compatible with Mozilla Firefox browser we have re-written a number of areas of the website where compatibility problems had been reported.
|
|
| New Feature |
7-Jun-2005 |
|
A new ranking format has been introduced that allows respondents to choose their selection in a particular order, such as most important first. For more information please see the tutorial that has been included under the Information Page Guide Menu. The
|
|
| Security |
7-Jun-2005 |
|
Please note that some members have reported phishing attempts with regards their Survey Galaxy accounts. Phishing is where a fraudster spams the Internet with email claiming to be from a reputable financial institution or e-commerce site. The email messag
|
|
| Notice |
1-Jun-2005 |
|
We are currently experiencing intermittent problems with the WorldPay payment process. This can cause the payment process to hang or a successful payment not to be confirmed back to the Survey Galaxy website resulting in the order not being processed. We
|
|
| New Facility |
30-Apr-2005 |
|
The Survey Galaxy Blog has been launched where all things to do with surveys and questionnaires are discussed as well as general information relating to the Survey Galaxy website. We hope that the blog will be a useful source of general information and w
|
|
| New Facility |
1-Feb-2005 |
|
Survey Galaxy have released the Survey Galaxy console program that will create a Survey Galaxy program icon allowing easy access to the Survey Galaxy website direct from the desktop or Program Start menu. The Console Program is free of charge and availabl
|
|
| New Feature |
31-Oct-2004 |
|
The exportRowsPivotTemplate spreadsheet that is supplied with the detailed results now includes Excel macros to load the csv result file then automatically format the pivot table. To do this, a Survey Galaxy menu has been added to the spreadsheet. The me
|
|
| New Feature |
29-Oct-2004 |
Changes have been made and new features added to the online summary results facility.
The layout has been changed so that it is easier to copy result information into reports.
A new button, View Presentation, has been added along side the Sh
|
|
| New website design |
25-Oct-2004 |
|
A new look and feel to Survey Galaxy website released. All the existing functionality remains the same as all changes are cosmetic.
|
|
| New Feature |
6-Oct-2004 |
|
A respondent activity monitor facility has been added to the website. This is an optional chargeable service which can be selected when publishing a private survey. This facility provides an index of all the respondents that have carried out the surve
|
|
| New Feature |
23-Sep-2004 |
A new section has been added to the Public Area called Knowledge Base.
This section contains detailed reports of surveys and articles that relate to the world of surveys.
If you would like to contribute to the articles section please email y
|
|
| New Feature |
3-Aug-2004 |
You are now able to grant access for any third-party to view the summary results of your private surveys.
The feature is set via the Edit Details menu option by setting the 'Make Results Public' field to 'Yes' or 'No', the default is 'No'. If the
|
|
| New Feature |
26-Jul-2004 |
|
When a respondent completes a survey then a simple 'Thank You' page is displayed. The new 'Exit URL' will allow you to redirect the respondent to a page on your own or another third-party website. Exit URL is specified in the 'Edit Details' option.
|
|
| New Feature |
25-Jul-2004 |
The standard survey detailed results information is provided in CSV format with the information listed in rows for use with the Excel pivot table workbook that is also provided.
Now the detailed results download will also include an addition CSV f
|
|
| New Feature |
5-May-2004 |
When viewing the online summary results you are now able to hide any 0% results so that the results are easier to read.
At the top of the summary report screen there are a number of checkboxes. To use this feature ensure the 'Hide 0%'s' checkbox is
|
|
| New Feature |
22-Apr-2004 |
You are now able to have your published private surveys appear in the public area so that anyone visiting the website can participate in your survey.
Private surveys that appear in the public area will be listed under a section called 'invitations'
|
|
