Sample Passenger Survey - Train

Ref: ORYWKX3MG1PA

This is a sample of a survey that could be used by a train operator to get feedback from their customers and also to promote improvements that have and are being implemented.

To create online surveys like this quickly and easily please visit www.surveygalaxy.com
 
 
As part of our on going commitment to improve customer service we are conducting a passenger survey. 
 
Please take time to complete the following survey so that we can identify areas that need to be improved and ensure that our efforts are targeted at areas that are of concern to our customers.
 
Frequency of Travel
 
How often do you travel by train?
Rarely
Daily
Weekly
Monthly
A few times a year
 
What type of ticket do you normally purchase?
Per journey
Weekly
Monthly
Annual
Other
 
Do you normally travel by train for business or social reasons?
(Please tick all that apply)
 
Business
Social
Not applicable
 
Ticketing System
 

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Sample Passenger Survey - Train