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As part of our on going commitment to improve customer service we are conducting a passenger survey. 
 
Please take time to complete the following survey so that we can identify areas that need to be improved and ensure that our efforts are targeted at areas that are of concern to our customers.
 
Frequency of Travel
 
How often do you travel by train?
Rarely
Daily
Weekly
Monthly
A few times a year
 
What type of ticket do you normally purchase?
Per journey
Weekly
Monthly
Annual
Other
 
Do you normally travel by train for business or social reasons?
(Please tick all that apply)
 
Business
Social
Not applicable
 

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