Sample Customer Satisfaction Survey (Store)

Ref: WRR9DDFTFJSW

This survey is a sample of a customer satisfaction survey for a retail store.

Ce questionnaire est un extrait d’une enquête de satisfaction client pour un magasin.

Please note that for this sample survey none of the questions have been made mandatory.

To create online surveys like this quickly and easily please visit www.surveygalaxy.com

 
Selected Language:   

 
We would be very grateful if you could spend a few minutes completing our survey so that we can learn from your experiences and ensure that our store, facilities and service are of the highest standard.
 
Location
 
Do you agree or disagree with the following statements?
 
Agree Not sure Disagree Don't know/Not applicable
The store is conveniently located
Car parking is adequate
 

Our Store
 
Do you agree or disagree with the following statements?
 
Agree Not sure Disagree Don't know/Not applicable
The window displays are appealing
The shop is well laid out
The signage is clear
The signage is informative
The store is clean and tidy
The store has a pleasant shopping atmosphere
The store is easy to move about in
There are sufficient checkouts
 

Our Products
 
Do you agree or disagree with the following statements?
 
Agree Not sure Disagree Don't know/Not applicable
There is a good range of products
There is a good choice of products within each range
The products sold are of a good quality
The products sold are competitively priced
Th products you require are generally available
There are regular special offers that are of interest to you
The special offers that are available are well advertised
The store represents good value for money
 


36% 64%
Sample Customer Satisfaction Survey (Store)