SURVEY
GALAXY LTD
USER AGREEMENT
PLEASE READ THE FOLLOWING TERMS &
CONDITIONS (the "Agreement") CAREFULLY. YOU MUST AGREE TO ACCEPT AND
ABIDE BY ALL THE ITEMS STATED IN THE AGREEMENT TO USE THIS WEBSITE.
BY CHECKING THE APPLICABLE BOX ON THE
REGISTRATION PAGE, YOU INDICATE YOUR ACCEPTANCE OF ALL THE TERMS &
CONDITIONS INCLUDING ALL COVENANTS AND WARRANTIES.
Survey Galaxy Ltd.
(the "Company") provides and maintains the www.surveygalaxy.com
website (the "Site") and provides services and tools (the
"Services") to registered users (the "User") of the Site to
enable the creation, management and publishing of surveys and the collection
and analysis of data from those surveys for the purpose of private, commercial,
industrial and/or academic research and other purposes.
On acceptance of this
Agreement and the payment of the appropriate fees as stated on the Site the
Company will grant a limited license to the User to use the Site and the
Services to compose, manage and distribute surveys, to view, collate and compile
and use the response information generated from the Users own private surveys
for the Users business and/or private use.
With the exception of
images that are uploaded to the site by Users and others and where otherwise
stated the Company owns the entire contents of the site including but not
limited to the graphics, music, sound, pictures, video, text, names,
compilations, survey site templates, surveys, respondent survey data, website
design, processes and procedures contained within the Site and Service
including copyright, trademarks, patents or other proprietary rights and laws.
Users may not without written permission from the Company copy, reproduce or
distribute material sourced from the site nor may they de-compile or reverse
engineer nor disassemble any of the content for commercial or competitive
purposes.
The response data
collected from the User's private surveys will be held in a secure environment
by the Company and will not be used or revealed to third-parties unless the
Company is required to do so in order to comply to a specific court order that
carries the necessary jurisdiction or at the written request of the User. The
Company agrees to remove any of the User's information and/or survey data from
the Company's servers on written request from the User notwithstanding that
copies of the data may exist on the Company's backup archives.
Whenever survey
response data is exported by the User ownership of the exported response data
will be transferred to the User and the User will then be responsible for
ensuring that all copies of the exported data are used in a responsible manner
and in a way that complies with all the necessary and applicable compliance
requirements of the country or countries where the exported data resides or is
transferred to. The Company will not be held accountable in any shape or form
for data exported by the User from the Site.
Access to the Site
and the use of the Services are provided to the User under the Agreement as set
out in this document along with any rules or policies that are contained
throughout the site.
With the exception of
that which is noted under other rules and policies that are contained
throughout the site the Agreement as stated here supersedes any previous
agreements between the parties and this Agreement constitutes the whole
agreement between the parties and there are no promises terms conditions or
obligations oral or written expressed or implied other than those contained within
this agreement.
The Company reserves
the right to bar or restrict from the site and/or remove any or part of any
survey without notice that in the opinion of the Company breeches either the
Agreement, stated code of conduct and/or, in the opinion of the Company,
threatens to bring the Company into disrepute either morally, commercially or
legally according the laws of the United Kingdom or any local and International
laws that might apply. The Company reserves the right to take any action
thought appropriate with no notice or compensation whatsoever being due to the
User.
Surveys and
associated material are hosted by the Company on the understanding that the
User agrees to take full responsibility as to the content of the surveys that
they create/compose and publish and the manner in which respondents are
canvassed.
The User agrees to
take full responsibility for honouring statements made, or that could be
associated with, their published surveys including but not limited to promises
and assurances regarding privacy, competition prizes or financial incentives.
The User agrees to
take full responsibility for ensuring that all surveys that are published, and
the survey data that is collected, meet all the necessary and applicable
compliance requirements of the country or countries where the survey is
conducted.
The User agrees to
take full responsibility for the manner in which the results of their surveys
are published including but not limited to providing third party access either
through facilities that are available on the Site or where the results of
surveys are published through other publication methods including but not
limited to digital media, audio media and printed publications.
The User accepts full
responsibility for the configuring and granting of access to third parties for
results and information that is published through the Site's online Results
Analyzer facility.
The Company will not
be held responsible for the content of surveys or pages hosted under our
Service, or for the manner in which they are distributed to third parties. In
the case of Private surveys the Company does not review surveys or pages for
content before they are published, and does not verify, endorse or otherwise
take responsibility for the contents of any Private survey or their pages.
Any survey found to contain, promote, or link to inappropriate content; or that
the Company determines are in violation of our rules and guidelines; or is
found to be otherwise objectionable will be subject to immediate removal from
the site and may at the discretion of the Company result in the Users right to
access being withdrawn either temporary or permanently and any surveys and
associated data generated through the Users previous use of the Site and
Services are subject to being removed from the Site without any notice or
compensation whatsoever being due to the User.
'Inappropriate
content' will include but is not limited to:-
- Content that in
the opinion of the Company contains or contains links to: pornographic,
adult content, sexual, abusive, foul or offensive language.
- Content that
infringes any copyrights, trademarks, patents, trade secrets or other
intellectual property.
- Content that is
in the opinion of the Company thought to be racist or otherwise extremely
offensive to others, including content that aggravates, harasses,
threatens, defames, or abuses others.
SPAMMING
Surveys that are
promoted through the sending of unsolicited email (Spamming) or mail fraud
schemes, or surveys that promote or condone the sending of unsolicited email to
individuals not affiliated with the sender. Where incidents of spamming are
reported to the Company the Company reserves the right to suspend all the Users
rights to use and/or have access to the Site and the Company retains the right
to suspend all published surveys held on the Site until the complaint can be
fully investigated.
FRAUDULENT USE AND Phishing
Published survey's
that are suspected of being used to defraud others for example but not limited
to collecting information such as username, account details and passwords will
be suspended as soon as such surveys are discovered and/or brought to the
attention of the Company. The User's account may be removed immediately,
without prior notice and without compensation. In the event that a complaint is
investigated and found to be unfounded all rights previously held by the User
will be restored without compensation.
ATTEMPTS TO HACK THE
SITE
Any User that is
suspected of attempting to hack the site using any form of hacking will have
their account disabled immediately, without prior notice and without
compensation. In the event that a complaint is investigated and found to be
unfounded all rights previously held by the User will be restored without compensation.
ADVERTISING
Users are
permitted to include advertisements within their own private surveys providing
such advertising does not in the opinion of the Company violate any of the
Site's terms and conditions and that it complies with any relevant advertising
standards that may apply and that advertisements do not promote other third
parties that offer the same or similar services to that offered by the Company.
TIME RELATED SERVICES
Any Service that is
time related will use the Company's system clock that is based on Greenwich
Mean Time (GMT) and when appropriate adjusted for British Summer Time (BST).
The Company makes no guarantee that the system clock will be accurately
synchronised with official GMT/BST but will make every effort to ensure that
any discrepancy is kept to a minimum.
There will be no
compensation, credit or debit due to any time related service should it be
affected by adjustments to the system clock due to either daylight saving
adjustments or where the clock is periodically resynchronised with official
GMT.
Where Services
specify 'days' as the chargeable units each occurrence of 00:00 GMT/BST will
indicate a new day and no credit will be given to part days.
GENERAL
Persons who disregard the guidelines stated here and throughout the Site or otherwise
misuse this Site or the Company's Services and/or software, including but not
limited to attempts to hack, defraud or avoid payment for the Services provided
by the Company will be subject to legal liability and prosecution.
The Company will
reserve the right to report any suspected illegal activity to the appropriate
authorities and to hand over any information regarding such activity to the
appropriate persons or entities.
THE COMPANY MAKES NO
IMPLIED OR EXPRESS WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING BUT NOT
LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR NON-INFRINDGEMENT, WITH RESPECT TO THE SERVICES OR THE SITE,
INCLUDING BUT NOT LIMITED WITHOUT LIMITATION ITS SPACE FOR HOSTING SURVEYS,
CONTENT, INFORMATION, OR PRODUCTS PROVIDED IN CONJUNCTION WITH THIS SITE.
The Company will make
every effort to provide the User with a reliable and secure system and try to
resolve and repair any problems at the earliest opportunity notwithstanding
that the Company and its employees and affiliates are not to be held
responsible for any deletion, alteration, or loss of data, survey, or results
due to network or system outages, file corruption, accidental deletion,
incompatibilities or any other reason.
The Company provides
the User with the Site and Services at the User's sole risk and the Site and
Services are provided on an 'As is' and 'Available' basis. The Company makes no
guarantees as to server reliability, speed, or consistency, and cannot be held
liable for such. The Company does not warrant that the Services or Site are bug
or error free or that the Site is free from viruses or other harmful components
nor that when identified that any defect in the software or Services will be
corrected.
The Company will
endeavour to provide an accurate, reliable and bug free system but
notwithstanding that the Company and its affiliates make no guarantee to the
accuracy, correctness, or completeness of any information on these web pages,
surveys, databases, or survey results and are not responsible for any errors or
omissions arising from the use of such information; any failures, delays, or
interruptions in the delivery of any content or services contained on the
Company's computer servers; or losses or damages arising from the use of the
content or Services provided by the Company.
The User agrees that
any information that is downloaded or otherwise obtained through the use of the
Services or from the Site will be at the Users own discretion and risk and that
the Company will not in any manner be held responsible for any computer system
or data loss that results from the download of such information or data.
The Company reserve
the right to monitor and collect data relating to the overall usage and
performance of all the web sites that it hosts and to use such information for
whatever purpose it chooses. Such monitoring, collections and use of
information will be subject to the conditions as stated in the Sites Privacy
policy.
Where the Company
links to or includes on its Site resources and information provided by
third-parties, partners and/or providers the Company will make every effort to
vet but does not guarantee the reliability of such information, nor does the
inclusion of third-party information imply the Company's recommendation of
these services.
The User agrees to
indemnify and hold harmless the Company and its affiliates against any and all
claims and expenses, including legal fees, arising from the use or misuse of
the Company's Services and this Site. This expressly includes the Users
responsibility for any and all liability arising from the violation or
infringement of copyrights, trademarks or other proprietary rights and from the
use of any libellous or unlawful material contained within the Users survey or
Site.
THE COMPANY DISCLAIMS
ANY LIABILITY FOR DAMAGES CAUSED BY ITS SERVICES OR THE CONTENTS OF THIS SITE,
UNLESS DUE TO ITS INTENTIONAL WRONGDOING. THE COMPANY'S TOTAL LIABILITY FOR ANY
CLAIM OR DAMAGE ARISING OUT OF OR RELATED TO ITS SERVICES OR SITE IS LIMITED TO
YOUR DIRECT DAMAGES, WHICH SHALL NOT EXCEED THE FEES YOU HAVE PAID TO THE
COMPANY. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR LOST PROFITS, LOST DATA,
INTERRUPTIONS OF BUSINESS, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OF OR INABILITY TO USE THIS SITE OR THE COMPANY'S SERVICES OR
PRODUCTS, REGARDLESS OF WHETHER THE COMPANY HAS NOTICE OF THE POTENTIAL FOR
SUCH LOSS OR DAMAGE.
The Company controls
this Site from its offices in the United Kingdom and makes no representations
that its materials or content are appropriate or available for use from outside
the United Kingdom. Users who choose to access the Site from outside the United
Kingdom do so at their own risk and are responsible for complying with
applicable local laws.
Other terms and
guidelines:
The User is entirely responsible for composing, editing managing and requesting
the publishing of their own surveys.
The User is
responsible for ensuring that the account name and password assigned to the
User on registration remains confidential to the User and the Company and that
the User agrees to notify the Company immediately of any unauthorised account
activity or any unauthorised use of the Users private data and information.
The Company reserves
the right to permanently remove the details, records and data from the system
after 30 days or more of any User that fails to verify their account or who
have intentionally or unintentionally provided an invalid or non-existent email
address or that after registration have not published a survey.
The Company reserves
the right to permanently remove the details, records and data of any User who
has previously published a survey if there is no active subscription and there
has been 12 months or more inactivity on their account since the last active
subscription end date although prior to removal the Company will take due diligence
steps to try and contact the User and confirm or otherwise that the account and
historical data collected by the User is no longer required.
The Company will not
act unreasonably and where it is feasible will consult and provide the User
with adequate advance notice but does reserve the right in exceptional
circumstances to restrict, limit and purge without notice nor compensation the
hardware and software resources utilised by individual Users including but not
limited to the number of surveys stored, the number of images uploaded and the
volume of survey response data stored.
The Company will not
act unreasonably and will make every effort to consult and provide the User
with adequate advance notice but does reserve the right at its own discretion
for whatever reason and without notice or compensation to restrict, limit and/or
cease to provide or remove any of the Sites Services wholly or in part.
This Agreement may be
assigned to someone other than the User only with the Company's prior written
consent.
The Company will make
every effort to notify and inform the Site's Users if amendments are made to
the sites terms and condition and will post a notice in the Site's news section
but does reserve the right to amend or change this Agreement, its user policies
and guidelines at any time without prior notice; the User agrees that they will
be bound by any such amendments and that the User will review this document
periodically to be certain that they are aware of the Company's current
policies and guidelines. If the User does not wish to accept any modification
to the agreement they agree to stop using the Site and the Services.
Either the User or an
authorised officer of the User's company or the Company may terminate this
Agreement at any time, for any reason, upon written notice to the other party.
If any term of this
Agreement is found void or unenforceable, all other terms shall remain in full
force and effect.
The Company reserves
all rights not expressly granted in this Agreement.
This Agreement shall
be subject to English law and governed by the exclusive jurisdiction of the
English courts.
Last updated: 23 June
2011